Why Facility Management Matters When Choosing a Self-Storage Provider
When choosing a self-storage provider, there’s more to consider than just price and location. How well a facility is managed plays a critical role in ensuring your belongings are safe, secure, and easily accessible. From security measures to responsive customer service, here’s why effective facility management is essential when selecting a self-storage provider.
1. Security Assurance
Security is a top priority for anyone storing valuable items. At Legal Self Storage, we take security seriously by performing weekly checks on our gates, fences, security cameras, and keypad systems. With 24/7 camera surveillance, combination locks, and keypad-controlled gate access, we ensure your belongings are always well-protected. Our grounds are also equipped with LED lighting to provide added visibility and safety at night.
These regular inspections keep our security systems fully operational, offering you the peace of mind that your items are in good hands.
2. Cleanliness and Maintenance
A well-maintained facility is vital for keeping your belongings in good condition. Dirt, debris, and pests can cause damage over time, which is why cleanliness is a priority at Legal Self Storage. Our team performs regular inspections to ensure the facility remains tidy and free of potential hazards. If any maintenance issues arise, they’re addressed immediately.
Our Boots on the Ground (BOG) team not only keeps the grounds spotless but also reports any areas that need repairs or attention, ensuring that your storage experience is worry-free.
3. Timely Repairs and Facility Upkeep
A proactive approach to maintenance is what sets a well-managed facility apart. At Legal Self Storage, we handle issues before they become major problems. Right now, we’re giving our roofs a full update to prevent any future leaks caused by frequent rainfall. While repairs are underway, we’ve provided free pallets to keep your belongings off the ground and dry.
We’re also fixing potholes in our driveway to improve accessibility. By addressing these issues promptly, we ensure the facility stays in top shape, offering you a smooth and hassle-free experience.
4. Responsive Customer Service
At Legal Self Storage, we pride ourselves on offering responsive and attentive customer service. Our Operations Manager is available by phone 8 hours a day, Monday to Friday, ensuring any questions or concerns are handled quickly. Whether you need to manage your account, ask about unit availability, or resolve an issue, our team is here to help.
With one of the highest call answer rates among our competitors, you’ll never be left waiting for assistance. While most transactions can be done online, we guarantee great customer service for anything that requires a personal touch.
5. Peace of Mind
In Alberta’s harsh and unpredictable weather, it’s essential to trust that your storage provider can handle anything that comes its way. At Legal Self Storage, we work tirelessly to keep our facility secure, clean, and well-maintained, so you can store your belongings with confidence. Knowing that your items are safe and protected allows you to focus on the things that matter most.
Visit Us Today
Facility management is key to a seamless storage experience. If you’re looking for a self-storage provider that prioritizes security, cleanliness, timely repairs, and outstanding customer service, visit Legal Self Storage today. We invite you to explore our well-managed facility and see firsthand how we can meet your storage needs.